Privacy Policy

Last updated: February 2026

This Privacy Policy describes how Ivy & Co Studio (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Device Information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately, perform analytics, and improve and optimize our Site.

Source of collection: collected automatically using cookies, log files, web beacons, tags, pixels, or similar technologies.

Disclosure for a business purpose: shared with our website and e-commerce platform provider (such as GoHighLevel) and analytics providers.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Purpose of collection: to fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen orders for potential risk or fraud, and—when consistent with your preferences—provide marketing or promotional communications.

Source of collection: collected directly from you.

Disclosure for a business purpose: shared with payment processors, shipping and fulfillment providers, and our e-commerce platform (such as GoHighLevel).

Customer Support Information

Examples of Personal Information collected: information provided when contacting us, which may include order details, contact information, or other details needed to resolve your inquiry.

Purpose of collection: to provide customer support and respond to inquiries.

Source of collection: collected directly from you.

Disclosure for a business purpose: shared with customer support or communication tools used by Ivy & Co Studio.

Text Marketing Notifications

By subscribing to Ivy & Co Studio text notifications, you agree to receive automated marketing text messages about our products and services at the phone number you provided. Message frequency may vary. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out, and HELP for customer support. You may receive a confirmation text after opting out.

SMS consent is not shared with third parties (except SMS providers)

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfill our services. For example:

We use GoHighLevel to power our website. You can read more about how GoHighLevel uses Personal Information at https://www.gohighlevel.com/privacy-policy.

We may share Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Examples include:

Using analytics tools (such as Google Analytics) to understand how customers use the Site.

Sharing information about your interactions with the Site with advertising partners through cookies or similar technologies.

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to operate our business, including offering products for sale, processing payments, fulfilling orders, and communicating with you about products, services, and promotions.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion.

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your Personal Information, and to request portability of your data. To exercise these rights, please contact us using the information below.

California Residents (CCPA)

If you are a California resident, you have the right to request access to, correction of, or deletion of your Personal Information. You may also designate an authorized agent to submit requests on your behalf.

Cookies

We use cookies to optimize your experience on our Site and provide our services. Cookies may be functional, performance-based, advertising-related, or social media cookies. You can control cookies through your browser settings; however, disabling cookies may impact site functionality.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Do Not Track

Please note that we do not alter our data collection practices in response to Do Not Track signals, as there is no consistent industry standard.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Contact

For more information about our privacy practices, questions, or complaints, please contact us by email at [email protected].